fair77 Casino & Sportsbook Data Care

This page describes what we collect when you use fair77 and how we keep that data protected. Online entertainment platforms handle sensitive information—account credentials, payment details, identity documents for verification, and betting history. Most operators treat this data as a byproduct of business. We at fair77 treat data protection as a core responsibility. We collect only what is necessary, use it only for stated purposes, and store it with encryption and access controls.

Your account at fair77 requires email verification, SMS confirmation, and identity verification before your first withdrawal. We store all three as encrypted records on our servers. Your balance, bet history, and transaction logs remain encrypted at rest. If you withdraw via DANA, e-wallet, mobile banking, local payment, or online payment, we store your wallet identifier but not your wallet credentials. Bank transfers through e-wallet, mobile banking, local payment, or online payment require account holder name and bank routing information, stored separately from your balance.

We do not sell your data to advertisers or data brokers. We do not share your betting history with third parties. We do not use your account activity to profile you for marketing outside fair77. This policy applies to all users accessing fair77 from Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported regions where local law permits.

Details

What we collect

We collect your email, phone number, full name, and birth date when you sign up. You provide your street address during identity verification. Before your first withdrawal, we request a photo of your national ID, passport, or driving licence. We use this information only to verify your identity and comply with local regulations. We do not use it for any marketing purpose or third-party sharing.

When you use fair77, we log your IP address, device type, app version, and browser information. We track the time you log in, which games you play, and how long you stay active. We record every deposit, withdrawal, and bet you place. This data helps us detect unusual account activity and prevent fraud. If you deposit 10 million IDR and immediately withdraw it, our system flags the transaction for review. If you place bets consistently at 3 a.m. from multiple countries on the same day, we investigate. These controls protect legitimate users from account takeover and money-laundering schemes.

How we use your data

We use your name and address to match your identity with official records. We use your phone number to send account alerts—login notifications, withdrawal confirmations, and security codes. We use your email to communicate account changes, policy updates, and support responses. We do not send marketing emails unless you opt in. We use your bet history and game activity to calculate your account balance, settle bets, and prevent bonus abuse.

We use your IP address and device information to prevent account takeover. If your account logs in from Jakarta one minute and Bandung the next, we flag this as suspicious and may lock your account temporarily. We use your payment method and transaction history to detect money laundering and comply with counter-terrorism financing rules. If you deposit via QRIS multiple times in one hour, we may ask for additional verification.

Third-party processors

We use payment processors to handle e-wallet, mobile banking, local payment, online payment, and e-wallet transactions. These processors see only the transaction amount and timestamp, not your personal details. We use a KYC (Know Your Customer) verification service to validate your identity document. This service receives your name, birth date, ID number, and photo. We do not use this data for anything beyond verification. We do not allow this service to use your data for their own marketing or analytics.

Our live-dealer studios are hosted by third-party providers who operate the camera feeds and dealer systems. These providers see only that a dealer is streaming to users; they do not see your account name, balance, or betting activity. Our sportsbook odds and data feed comes from a licensed sports data provider. This provider receives only match IDs and your bet confirmation, not your personal data.

Your rights on fair77

You can request all data we hold about you at any time. You can ask us to delete your account and associated data, subject to legal retention periods. You can object to specific data uses—for instance, you can ask us not to use your IP address for fraud detection, but this may result in account restrictions. You can request a copy of your data in a portable format. You can correct inaccurate information in your profile.

We protect your data with encryption, access controls, and regular audits. Your privacy is not negotiable.

Cookies and tracking

We use session cookies to keep you logged in. These cookies expire when you close your browser or log out. We use persistent cookies to remember your language preference and account settings. We do not use cookies to track you across other websites. We do not work with ad networks or data brokers. Third-party services we use—payment processors, KYC providers, live-dealer hosts—may set their own cookies, but we have no control over those and do not integrate their tracking data with ours.

Policy

We at fair77 commit to transparent data handling. Every user on fair77 has the same rights regardless of location. We retain your account data for as long as your account is active. After you delete your account, we retain transaction records for seven years to comply with financial regulations, then delete them. We do not retain other personal data beyond the deletion request.

Our data centres are secured with physical access controls, surveillance, and regular backups. We conduct annual security audits by independent firms. If a data breach occurs despite these measures, we notify all affected users within 72 hours. We do not pay ransom demands. We do not negotiate with attackers. We disclose the breach to regulators and users in full transparency.

For data requests, privacy complaints, or questions about how we handle your information, contact our support team. We respond to all data-subject requests within 30 days. You can also file a complaint with the data protection authority in your jurisdiction if you believe we have violated your rights.